Privacy policy


At Green Stitch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website (www.greenstitch.com).

1. Information We Collect

When you interact with our site, we may collect:

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Payment Details: Processed securely by Shopify or third-party payment providers.

  • Order Information: Products purchased, order history, and delivery preferences.

  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, inquiries, and promotions.

  • Improve our products, services, and website experience.

  • Comply with legal, tax, and regulatory obligations.

3. Sharing Your Information

  • We do not sell or rent your personal information.

  • We may share data with trusted third parties, such as:

    • Payment processors

    • Shipping providers

    • Marketing/email platforms (if you opt-in)

  • Shopify hosts our store and handles your payment data according to Shopify’s Privacy Policy.

4. Cookies & Tracking

Our website uses cookies to:

  • Keep items in your cart.

  • Analyze site performance and improve user experience.

  • Personalize content and offers.

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access and request a copy of your personal data.

  • Correct or update your information.

  • Request deletion of your data.

  • Opt-out of promotional emails anytime (unsubscribe link included).

To exercise your rights, contact us at privacy@greenstitch.com.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

9. Contact Us

For questions about this Privacy Policy or how we handle your data:

Green Stitch
📞 Phone: (+44) 0151 337 4684
📍 Address: Civic Way, Ellesmere Port, Cheshire West and Chester CH65 0BG